Shipping Information: Orders usually ship within 24 Hrs.

Refunds and Cancellation Policy: All sales Final! No Refunds! Please be careful when ordering! If the part is defective we will swap out the part. If the part is damaged in shipping, the part will be replaced after shipper refunds for damage. If a return is necessary it will be a swap out only of equal or lesser value plus reshipping fees, no refunds. A restocking fee of 0% to 35% of the original purchase price may apply depending on which wholesale supplier the spa mechanic inc. purchased it through and their or our policies. When the item is returned anyway without a swap out, a store credit will be issued minus restock fees to be used at a later date up to one year. All circuit boards that are installed and returned are subject to 35% restock fee. Please Note: It is always best to send pictures to determine the correct part along with part numbers. You may even send in your old part.

Frequently Asked Questions: What is my order status? Is the item I need in stock? You can check you order online, email us at: glenhardy@thespamechanic.com, or you can call us @ (727) 422-1377. We ship via UPS & FedEx only.